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Behaviour-Based Interview
Key Lessons Learned
Behaviour-based, or competency-based interview is now used world-wide by most leading organisations as a standard part of their recruitment process.
Some of the key lessons learned, (in no particular order), are that effective interviewers:
Create a simple behavioural ‘descriptor’ – easy for them to say – easy for their candidate to understand
Understand the background and options within Behaviour-Based, or Competency-Based Interview
Understand the usual order – as a logical process – and create a prompt sheet
Have a good understanding of current legislation
Are clear on what they seek – and are prepared to work hard to uncover it
Create a ‘good’ environment – are pleasant, clear and professional
Allocate time - to prepare physically and mentally; - to write up their notes afterwards
Follow best practice – by ‘building’ clear, simple selection specifications, or descriptors, in advance
Use effective ‘tagging’ and probing to maintain focus and fully explore the situation described by the candidate
New interviewer, or ‘old hand’ – plan to periodically refresh their interview skills
For more information or further explanation please contact Neil.
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Neil Ford Associates
Stretham, Ely, Cambs. CB6 3LS.
Mobile: 07702 505 703
